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Frequently Asked Questions

Here are some questions everyone should ask their electrician before starting work:

+ – Do you have a 'Call Out' charge?
No, we do not have a call out charge, just a set labour charge per the hour of service excluding travel.
Yes, we are on call 24 hours a day, 7 days a week. Emergencies can be dealt with within the hour.
If you want to protect your home, business or any other private property, CCTV has never been as accessible as it is now. Working in conjunction with an alarm system, CCTV makes a great deterrent for potential criminals and property incidents which may require evidence in an insurance claim. CCTV is primarily used to view and monitor areas to ensure they are safe and secure.
DVR stands for Digital Video Recorder, this is what records and backs up your camera footage as evidence. This will allow the user to be able to go back in time a view footage from the past.
All devices which we install can be controlled on many different platforms. Whether this be your mobile phone or laptop, you will be able to set and unset your alarm anywhere in the world. Better still you will be able to view and control your CCTV anywhere in the world. Lastly, you will also be able to control your house lighting and driveway gate from anywhere in the world! With more modern technology coming out day by day.
Yes, you will have the fuction to digitally zoom in on any of our digital cameras. If you require optical zooming and full 360 degree control over your camera then we have PTZ (Pan, Tilt, Zoom) cameras available. These are the most advanced cameras and can see things which even the human eye cannot see. With the latest infrared to enable in the dark viewing.
Yes, of course you can. We have the capability to set our alarm zones/beans so that they will not pick up anything which is a meter from the floor. Alternatively if your pet is in a specific room then that one room can be deactivated from the terminal so that they can roam freely without triggering the alarm.
Yes, when your alarm is triggered your mobile device will call you anywhere in the world and let you know which room/area has been triggered. If you know the alarm has been accidentally triggered you will have the capability to reset the alarm without being in your premises.